Client Reviews & Testimonials
Winner of the Whatclinic Patient Service Award 2018 & Phorest 5 Year Client Experience Award 2018 - 2022
Over 5,000 Satisfied Patients since 2006
Over 95% of our patients give us 5 star reviews independently verified by Google, Whatclinic & Phorest
"This is my second visit to Otto and my skin has been transformed already. My exceptions have been surpassed and I’m not even finished my treatment plan!"
Otto Clinic client, February 2023
"This is my second visit to Otto and my skin has been transformed already. My exceptions have been surpassed and I’m not even finished my treatment plan!"
"It is such a lovely experience, visiting this clinic. You feel totally at ease, comfortable and confident amongst very knowledgeable ladies."
"I would highly recommend this clinic. Great staff, very professional and friendly."
"I always look forward to coming to the Otto clinic. The results and the treatments are excellent. It’s no surprise that Ita is so successful in her career with her outlook and positive mindset towards her business and her clients. She always listens to my areas of concerns and puts my mind at ease. Can’t wait to go back."
"Great place everyone was so helpful and kind"
"Just excellent! Ita and all the staff are so welcoming, professional, informative, and add such a personal touch to the experience that you feel like you've known them for years. This is my third time with them and have always been delighted with the results I cannot recommend The Otto Clinic highly enough!"
"Very kind, friendly & helpful staff who put their clients best interests first."
"excellent people would highly recommend"
"I had a consultation with Alison today and she couldn't have been more helpful. I was made feel very comfortable and all my options were carefully outlined. I was advised to consider all carefully before committing and there was absolutely no pressure to decide. I would wholeheartedly recommend this clinic and it's excellent customer service."
"Alison is so warm, friendly and knowledgeable. She has given me such useful advice and great recommendations for products and treatments! I am already starting to notice a difference in my skin and am really forward to my upcoming treatments. I would highly recommend Alison and the ladies in Otto Clinic. Everything is done to the highest standard!"
"From Ann on arrival to the two fab ladies Ita and Olivia .. professional, friendly, knowledgeable and in comfortable surroundings. Very honest about what treatments are needed for you ."
"I have been visiting Alison for laser treatment in the Otto Clinic for almost a year and I couldn’t be happier with the results. She is so professional, knowledgeable and patient. I would highly recommend!"
"So professional and friendly...simply the best as always thznk you so much Ita and Anne x"
"As always I was welcomed warmly by the wonderful Ita. We had our usual wonderful banter and laughs and I had an extremely professional treatment. I walked out the door feeling a million dollars.....what more can a lady ask for"
"Honestly a great experience. I would highly recommend this clinic. The staff are so friendly, professional and full of information."
"Ita and Olivia are both beautiful, amazing people. They assess and discuss the best treatment option for you. Results are amazing. But, unexpectedly, you receive much more than physical enhancement. They touch you lovingly on the inside too. Pay them a visit to feel special."
"From the moment I walked through the door, Alison greeted me and we got straight into the consultation. I felt quite comfortable and told my story. We discussed options, possible treatments and paths to explore. It was highly informative and I would recommend the Otto Clinic to anyone looking to speak with a dermatologist."
"Otto clinic .. Ita is a gem 💎 best in Ireland at her profession.."
"Had a Vivace Microneedling treatment with Alison today - it was amazing! I was quite nervous about it but Alison put me at my ease straight away and went to great lengths to explain how the treatment works and to make sure I was comfortable with everything. She was fantastic!! The treatment itself was much less painful than I was expecting - a little stingy during treatment and redness for an hour or two afterwards so I’m thrilled. I will definitely be back and I highly recommend The Otto Clinic for a really lovely experience."
"As this was my first visit I wasn't sure what to expect but I was put at ease straight away. And with the words "less is more" I knew I was in the right place.
For anyone considering aesthetic treatments I would say contact the Otto Clinic for a consultation."
"Always excellent service. Very professional yet personal. Makes you feel at ease and comfortable the whole time. Painless and quick
Highly recommend. Alison is fantastic"
"My visit was a pleasure from meeting Ann, to discussing and having my treatment with Ita. I found Otto Clinic to be a very comfortable and professional environment and a great experience overall. I will have total confidence in returning for more of the treatments recommended to me by Ita."
"Ita is so professional and friendly and makes you feel relaxed and at ease. Ita is very knowledgeable and spent time explaining treatment and any questions I had. Would highly recommend to anyone. Thank you 😊"
"Really pleased with my consultation. Alison was very honest and felt she listened to me and gave me really good advice.
I will definitely return."
"Really informative and friendly Made me feel comfortable and confident Looking forward to starting my laser journey"
"Excellent service and wonderful treatment. The best I have experienced Staff amazing Many thanks"
"Not alone is the treatment wonderful but the kindness and compassion of both Olivia and Ita is second to none"
"Just home from an appointment with the lovely Alison. She treated my pigmentation today. I would highly recommend anyone with pigmentation issues to go to Alison….she has such a wide knowledge of the skin and aims for results. Not only that, she is a really nice person and spoke to me throughout the treatment which really helped. So yet again another amazing experience in The Otto Clinic today. Thank you so much See ye soon"
"Hi Alison, thank you for taking the time to explain the procedure and gently perform the test area. This eveninng there is only slight discoloration no pain and a small amount of flaking as you described. I will be I touch on my return from Holiday. Highly recommend."
"Beyond excellent every time, I wish I could give 10 stars. I had PRP for my hair and face with Ita. This is my 3rd PRP for my hair, I have loads of new hairs and I’m so impressed with the results. I 100% recommend this treatment. Ita is such a lovely lady, so kind and caring and the ultimate professional. She does not try to up - sell anything to you and because of that I totally trust her. She will only perform treatments she genuinely thinks will help with your concerns. Honestly this lady is an angel at her job I will never go anywhere other than Ita in the Otto Clinic"
"Beautiful clinic and stylish staff that match the great professional service".
“As always Ita brings more to your appointment than just the wonderful (and focused to your needs) treatment. Her energy and positivity only enhances the fabulous feeling you get when you leave. I would go no where else.”
“One word - FABULOUS xx”
“Great first experience. Assessed my skin let me know what was best for me. Every friendly knowledgeable. I will be back.”
“Thank you so much for giving me the answer I have been waiting for, for over 10 years.”
“Absolutely love Ita she’s a wizard at cosmetic procedures. Such a beautiful person.”
“For the first time in a long time I felt understood, your time and effort is appreciated, thank you.”
“I was so nervous this morning before me Ultherapy treatment but both Olivia and Ita made me feel so secure, safe and special...both professional and friendly ...I am so grateful and excited to see my continued results and for my prp treatment new Wednesday. Thanks ladies”
“I was dealt with exclusively by Ita, and she is simply fantastic. Thorough, professional, attentive and warm. Could not praise her highly enough! If possible I’d give more stars!”
“Always a pleasure visiting and thanks for words of wisdom :)”
“Could not be happier with the exceptional service I received from Ita today. Professional and knowledgeable at every step!! I will most definitely be returning. One very happy customer. Thank you so much :)”
“Ita is exceptional. A true gift to her profession. I wouldn't go anywhere else.”
“Superb attention given to my problems in a relaxed and friendly atmosphere.”
“It was a pleasure to visit .. so relaxed and procedure was great”
“Hi As always felt very welcome and relaxed Also that was my 4th treatment And the extra seems to have made a high difference Delighted Antoinette”
“Delight with the experience!! I’m looking years younger already . Lovely ladies .”
“Wonderful experience from both Anne and Ita so warm ,welcoming and utterly professional throughout, my favorite clinic in Limerick for all things skin Liz”
“It’s is amazing inspiring professional caring everything and more than what wyou would wish for thank you ita”
“Very competant and worked with expertise.Great ability to help me feel at ease and made the procedure a lovely expèience..”
“Pleasure to deal with from start to finish. Will be reccomending to family and friends.”
“Ladies it was great l was nervous going in but i had nothing to worry about. Looking forward to seeing you again.would highly recommend it”
“So happy-great experience. Very professional”
“An excellent experience ,Ita is a true professional .”
“Excellent service by everyone at the Otto clinic. Couldn’t have asked for more”
“I always have a great experience with Ita in the Otto Clinic. She always has the customer centre stage, I always feel safe and comfortable with Ita. Bernadette”
“Lovely first experience at the Otto! So glad I found these beautiful people x”
“The Otto Clinic had a friendly & welcoming atmosphere, I felt so comfortable and pampered the minute I walked through the door, very professional approach with amazing results. I would highly recommend the Otto clinic and will definitely be returning.”
“I had Ultherapy and a PRP facial 2 weeks ago and I can already see some amazing results. My skin is plumper and is glowing. I’m so delighted with the results already so can’t wait to see further improvements. I had armpit Botox last week and it is the best thing I have ever done. Ita is fabulous and is a true professional. She put me right at ease. For anyone who may be a bit apprehensive go for a consultation with Ita. She will give advice but there is no pressure to commit to a treatment. I just wish I had found the Otto Clinic years ago.”
“Delighted with results. Very professional and will definitely be back. Thank you”
“I always come away from the Otto clinic feeling good about myself. Ita puts you at ease and is professional and excellent at her job. I highly recommend the Otto Clinic.”
“Absolutely love the results each and every time.. would highly recommend a visit..”
“I highly recommend the Otto Clinic Every time I have a treatment there I not only feel that I am getting the best skin care treatment ever but also I feel so welcomed by Ita and her team. I am walking on air when I leave with a feeling of confidence and well-being and the results are always excellent”
“The service, knowledge and care by Ita can only be described as 'Outstanding'! I highly recommend the Otto Clinic.”
“I have been attending the Otto Clinic since 2018 and to be honest it wouldn't enter my head to go anywhere else. Always more than happy with my experience at the Otto Clinic and always very happy with the results achieved ....can't say enough about the staff,they are out on their own ,thank you Ita!!”
“Sincere Thanks to Ita for your time and patience this morning, I felt safe in your hands. You are excellent at your job, I am delighted with the results. So glad I travelled to the Otto Clinic you really do provide a first class service.”
“Ita and Olivia are both beautiful, amazing people. They assess and discuss the best treatment option for you. Results are amazing. But, unexpectedly, you receive much more than physical enhancement. They touch you lovingly on the inside too. Pay them a visit to feel special.”
“As usual top class service. Ita is so knowledgeable. Highly recommend”
“Thanks Ita for a very professional & pleasant experience. I'm very happy with the results of my treatment! Its great to speak to someone so knowledgable & who gives a honest assessment of different treatments. Great to see you again.”
“I have been to other clinics etc for cosmetic treatments but the service at Otto was second to none..(and I am a tough judge)..Ita was so thorough and informative.. honest and courteous at consultation level and so professional yet supportive at the treatment level...as were all the staff .This is where I will be going for future treatments . I found my niche. I would highly recommend Otto Clinic and the staff.*****”
“I had prp done with Ita. I can’t recommend her enough. Such a lovely , genuine, well informed and professional lady. The procedure flew and was painless. Ann, the receptionist is also absolutely smashing and so accommodating. Highly recommend.”
“Ita was amazing, made me feel so at ease for my first treatment , gave me all the information and explained it so well.Thanks Ita”
“Trust Ita 100% She is amazing !”
“Thanks Olivia. Fantastic service as usual. No aftereffects. Looking forward to looking 30 years younger.”
“Hi Olivia thanks so much I was so apprehensive but your kindness and practical approach made it a wonderful experience. Many thanks Connie”
“Amazing service, amazing professionals with incredible knowledge. Would highly recommend. If you want to feel safe and confident in the abilities of the healthcare professionals this is the place to go.”
“I absolutely adore The Otto Clinic and I also truly madly deeply love Ita and Olivia. Two of life’s true angels. Thank you all.”
“I was treated by the most amazing, professional, friendly and expert Olivia. She understood all my concerns and explained everything fully. I felt she gave me 110% treatment and I left feeling great about myself. I couldn't have asked for more. Thank you Olivia and Otto Clinic”
“Otto Clinic is excellent on all levels from privacy to professional service and always with sincere care interest and friendliness.i am comparing to other treatment providers I've used and Ita at Otto Clinic is simply the best...for the treatment I receive. *****”
"Ita carries out my second PRP hair treatment today. I’m amazed at the new hair growth after just one treatment. I’d highly recommend this treatment one who feels they’re getting a bit ‘thin on top’. The procedure is fairly quick-in and out in thirty minutes- and painless. The clinic is relaxed and staff are friendly. I’m delighted with my results. Thank you Ita."
"I have been coming to the Otto Clinic for this wonderful treatment for almost 10 years now. Ita is a true professional and she and her staff make you feel very relaxed and cared for. The clinic introduced PRP to Ireland and I would not consider going anywhere else for this treatment."
"Another wonderful visit to the Otto clinic this morning to see the beautiful Ita, I had the PRP and lip fillers and I feel fantastic. Ladies this is pain free go and treat yourselves to the PRP we deserve to look and feel fantastic. Also Ita's assistant is a beautiful caring girl. Thank you so much ladies."
"Ita spent a considerable amount of time discussing my routine, my concerns and finally formulating a treatment plan. I have attended several clinics in the past and have always felt rushed or like I was being pushed into treatments. This was definitely not the case today in The Otto Clinic. I'm really looking forward to my return visit!"
"It’s not my first time and I love this place. Ita is a star! Super professional and friendly. I am back next week and Cannot wait to have my next beauty treatment. Thank you Ita! "
"The consultation was really great . I really appreciated each staffs effort in providing best treatment depending on my skin condition and recommendation of solution. I will look forward to continue my skin treatment from Otto. Thanks"
"Alison was absolutely amazing and completely understood my skin concerns. She went above and beyond to research products that would suit my skin and made great recommendations on the day. Will 100% be back amazing experience."
"All staff were so lovely from the first phone call to my consultation. Olivia is a lovely lady, so kind and helpful and most importantly not pushy. I can't wait to return for my PRP facial."
"I was very pleased with the welcome I received and the time that Ita spent talking to me on a personal and professional level. She was very warm and friendly and it was obvious that she takes an interest in her clients, getting to know you and your expectations. She was very genuine and honest with me about the various treatments available and offered very sound advice . I look forward to returning for my treatment and place my complete trust in her"
"Alison was great. Very professional and chatty and I barley felt my laser. I would definitely recommend her and The Otto Clinic." *****
"Love going to Ita.. Always feel fabulous leaving.. Five star service every time x" *****
"Alison is the utmost professional. Kind and gentle as well as informative and knowledgeable. She made what could've been an uncomfortable procedure more pleasurable." *****
"Very enjoyable experience. Olivia was very informative and friendly and made me feel very relaxed." *****
"First time visit and from the moment I stepped into the reception I was greeted with a very warm welcome. I have visited clinics before but this was my first trip to the OTTO Clinic and I was impressed with the level of care for my skin, the professional manner of the team and my aftercare advice I was given. I also had a numbing cream applied and that made me feel so much more relaxed (not every clinic offers this) Ita and Alison were great. I will be back again!"
"Exceptional service, very high standard and professional, delighted with my treatment by Alison. Will definitely be returning soon." *****
"I have always enjoyed my experience at the Otto Clinic and today was no exception. I always get first class treatment. The therapies offered in the Otto Clinic are first class. I sent my daughter Lorraine into Ita recently, and as usual she got first class treatment. Her skin never looked so good, it was Ita listening to what Lorraine wanted and she received the necessary treatment and skincare routine."
Amazing service, super efficient and felt very comfortable!!" *****
"Fantastic service!! Ita treats you with the absolute best care, I can't wait to see how my PRP turns out, would 10/10 recommend this clinic to anyone seeking cosmetic treatment:)"
"First time visit and from the moment I stepped into the reception I was greeted with a very warm welcome. I have visited Clinics previously but this was my first visit to the OTTO Clinic and I was very impressed with the level of care for my skin, the professional manner of the team and my aftercare advice I was given. I also had a numbing cream applied and that made me so much more relaxed( not everywhere offers this) Ita and Alison were great! I will be back again"
"From the free consultation with Ita to the excellent PRP treatment with Olivia it was tailor made to each individuals requirements I found. Exceptional service."
"I had a wonderful experience at The Otto Clinic. From the minute I walked through the door,the welcome I got, the advice straight away I felt comfortable and felt I was in good hands. The staff were absolutely lovely, so helpful and pleasant. I would certainly recommend this place 100%."
"Absolutely amaze! Will 100 percent be back! Such a lovely professional experience with a real personal touch".
"Love Olivia..she and all the staff are excellent at their jobs"
Thank you, the most warm & enjoyable (who would have thought injections could be) experience I have had in any clinic or therapists. Well worth the journey & happy to drive past others closer to home for my next treatment!"
"I can't recommend the Otto Clinic highly enough! Not only are Ita and Melissa exceptional at what they do, but they are also incredibly kind and warm individuals which is what makes the Otto stand out. While today was my very first visit I can honestly say I have found exactly what I was hoping for and more!".
"Yet again another amazing experience I was given from Ita and her team the professional honesty and knowledge is unbelievable I wouldn't go to anyone else would highly recommend the Otto clinic".
"I felt in safe hands with Olivia and Ita and the ultherapy treatment was in no way painful just slightly uncomfortable once or twice but I would do it again without fear".
"I'm going to the otto clinic for years and every time I go in. I feel like I'm the only customer going in. The girls are so nice and professional. You come out of there feeling a million dollar's".
"Always so professional, friendly , listens to you so you can achieve your desired outcome".
"Thank you so much Olivia. You did such a great job. I’m incredibly happy with the results, my lips are perfect, still natural and nothing too obvious. I will certainly be back for a vampire facial. Thanks again."
"I've been going to the Otto Clinic for 8 years and Ita is just wonderful, a joy to be around and very professional".
"What I like about Otto is the personal advice and interest shown in the client.I trust completely that what I require is given to me...not what I might have thought i needed beforehand .Nothing is pushed. I respect this so much.Thank you".
"The care of Ita and her team to clients is second to none. I have chosen the Otto Clinic as a beauty partner to help me grow old naturally and gracefully (using only natural treatments such as PRP). I’m 36 years old of age and it’s the best decision and investment I have ever made".
"I have visited The Otto Clinic for PRP with Radio Frequency, I hve a scar on my neck from a neck fusion operation and I can honestly say my scar has flattened and faded....I can see a great improvement.."
"Thank you for my PRP once again, always excellent natural results, Skin looks so much better and much rather to botox or fillers...."
"I had very bad lines around my mouth and my confidence was knocked because I could never wear foundation as it soaked in to the lines and made them worse .I met Ita my God this lady is amazing with what she did I had injection s all around the mouth area bit stingy at first but was fine ,when Melissa showed me in the mirror I cried I feel fantastic.i am going back in 2 weeks for the P R P treatment can't wait".
"Absolutely fantastic first time-experience, I was slightly nervous about my procedure dermal filler, Ita made me feel very comfortable relaxed and safe very important when you are putting your face in someone’s hands.. procedure was relatively painless, less so than having a dental injection this lady and her staff are brilliant, to anyone thinking about having work done I highly recommend going for a chat there is absolutely no pressure , I am already seeing results a few hours later! Thank you Ita for your outstanding care and our lovely chat!".
"I have just left the clinic and wanted to write a review of my feelings immediately. Firstly, let me just say that Ita is a such an advertisement for this place, her skin is so clear and beautiful with a personality to match. She made me feel very welcome during my last visit for a free consultation, I actually left the place floating, and again today after the treatment. Secondly, the procedure itself was done so professionally and at such an affordable price compared with most other clinics. I'm absolutely delighted with the results and will most definitely be a long term customer. I can honestly recommend Ita, the staff and the clinic on the highest level. They are absolutely wonderful and it was such a great overall experience! If you are considering anything, go for it. Even if it's just to meet Ita, so worth it".
"Would only trust the Otto Clinic when getting any procedure done to my face. They are experts. Would strongly recommended."
"Once again, I had a truly positive experience at the Otto Clinic. Ita and Olivia put me at ease for my PRP treatment. Ita worked quickly and I had minimal discomfort. I’m seeing the results here at home already. I’m thrilled with my treatment and looking forward to seeing my skin improve over the next few weeks!"
"My experience was excellent, staff were amazing, especially Ita who did my lip fillers, she explained everything percisely and clearly, was so lovely and gentle I would never go anywhere else."
"Excellent one to one with Ita today .... she has a good eye ... knows her aesthetics .... was quick to understand my needs and concerns... didn’t want to look “done” ... just look fresh and good for my age .... a better version of me ... highly recommend a consultation."
"Simply the best, most professional service in the country"
"I and some friends traveled from Dublin to Ita in Limerick as I wouldn't trust anyone else. The PRP - plasma rich platelet is a miracle treatment and now a staple. I have just ventured into baby fillers and I'm liking this very much. Well worth the price - much better investment than clothes - we wear our face every day! Simply the best, most professional service in the country."
"Amazing skin results, the treatments have given me a confidence boost. The staff are really nice, gentle and very welcoming. Lookong forward to more future treatments."
"Hi Ita, my skin is fantastic. I honestly haven't had a spot since my last peel. I thought I'd break out over the Xmas with all the food and drink but it's stayed so clear. I'm absolutely delighted - I can't thank ye enough."
"I love coming to see Ailson and Ita they make you feel so welcome and are extremely professional."
“I trust Ita. Her work is excellent. I am always thrilled with the work I get done. And if she feels I do not need a certain treatment, she tells me and I listen to her. She and all the staff are truly professional and give great advice. I am so thrilled to have the Otto clinic, I trust them completely with my face. I love the work done on me - people tell me I look great and would never guess I had work done. A very happy client."
"A fantastic experience as always and 100% professional."
"I would give more stars but can’t ! Best clinic ever!!"
"I am so happy with the improvement. I look and feel 10 years younger. It is such a pleasure to see ye all so happy and love to help people. I couldn't be happier and would recommend ye to everyone. Thanks for helping me so much."
“Absolutely fantastic experience. I couldn't have asked for a kinder and more professional environment to be in."
“Just a quick text to thank you so so much Ita. I can't tell you the number of compliments I have gotten over the last two weeks on my skin. It's been 8 weeks since I had the PRP done and I've never felt as confident. As you know it was my treat to myself on hitting the big 40! The best money I have ever spent. Also, I loved the radio frequency done by Alison. Thanks again. P.S I've told all my friends.”